Quality Improvement

Quality Assurance Performance Improvement

  • Evaluate:

    • Program, policies, procedures, & activities
    • Education & training programs
    • QAPI activities & reports
    • Root Cause Analysis (RCA) practices
    • Incorporation of evidence-based best practice
    • How metrics are tracked, analyzed & reported

  • Guidance & Support for:

    • Improving quality outcomes
    • Improving patient satisfaction scores
    • Improving patient outcomes
    • Reporting quality metrics to administration
    • Sig Sigma & Lean Model adaptations
    • Delivering patient-centered care

  • Assist with:

    • Measuring and benchmarking data
    • Adopting Core Measures
    • Implementing Focus Group discussions
    • Conducting independent observations
    • Development of team building strategies
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